Return Policy

Return Policy

At Empyrean Bazaar, we strive to provide the highest quality products and services. However, we understand that sometimes returns are necessary. This policy outlines the process, timeframes, and conditions for returning items.

Return Process:

  1. Initiate the return by contacting our customer service within the specified timeframe.
  2. Provide the order number and reason for return.
  3. Ship the item back to us within the specified timeframe.
  4. Upon receipt and inspection, a refund or exchange will be processed.

Timeframes:

  • Items must be returned within 30 days of delivery.
  • Refunds or exchanges will be processed within 10 business days of receiving the returned item.

Conditions:

  • Items must be in their original condition with all tags attached.
  • Items must not be damaged, worn, or altered in any way.

By following these steps and adhering to the timeframes and conditions, we can efficiently process your return.